No Staff being reachable for parts of the day

Author Message
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creeperninja69
Date sent: 2017/12/08 23:48:35
So i'ts come to my attention that at certain times of the day there are no staff that are able to be reached even though some of the time we need them. When i see a staff either online on discord or Skype I think hey this person is online and able to help me yet when I/others message them we receive no answer. There are times where the server is unstaffed for 4+ hours during the day with 20+ people on it. Some of us on the server are having to step up and try our best to staff without perms but there is a point where we cant do anything. What im trying to say here is that we need to either have some demotions of inactive staff, add more staff that can actually be active on the server and reachable, or bring back the helper rank and promo a few trusted people to that rank. This may be in the wrong topic but its a complaint and a suggestion.
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belgnbor
Date sent: 2017/12/08 23:57:45
+1 Even if just helper to temp ban or jail for a few minutes spammers/griefers/hackers until a staff member can be reached and able to make defaults citizens.

If staff can't actually be on the server, they should be at least able to be contactable by discord and then come on when needed. But even that has been a stretch lately.
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GraetiztGamer
Date sent: 2017/12/09 01:35:56
+1 Agreed when i first joined i had to wait over a day for a staff member to be online. I also see people doing Illegal things a lot of the time but no staff member is online to do anything, this annoys me because the time zone im in Staff is rarely online and people get away with what they're doing.
Ps I constantly see AFK staff online which is basically the same as being offline.
I totally Agreed with what creeperninja69 said 'hey this person is online and able to help me yet when I/others message them we receive no answer. There are times where the server is unstaffed for 4+ hours during the day with 20+ people on it. Some of us on the server are having to step up and try our best to staff without perms but there is a point where we cant do anything. What im trying to say here is that we need to either have some demotions of inactive staff, add more staff that can actually be active on the server and reachable, or bring back the helper rank and promo a few trusted people to that rank.' This would be a good addition to the server as we are in desperate need of 'Mini-Mods/ Helpers' As staff is often unreachable or simply ignore us!
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ckvoss
Date sent: 2017/12/09 01:45:46
+1

When i see a staff either online on discord or Skype I think hey this person is online and able to help me yet when I/others message them we receive no answer.

Just to clarify every time you message my on Skype it's when i'm at work or not even near Skype. So idk if it says i'm online and i'm not or what

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creeperninja69
Date sent: 2017/12/09 02:10:11
@ckvoss i message you on skype because no other staff are available at the time and just maybe you might get a ping for it and be able to come online. 90% of the time it doesnt say you are online but i still have that thought that you might be able to get on
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Woflie_
Date sent: 2017/12/09 02:25:24
Hey I'll totally help you out if you +1 a mod application I make.

+1 for this though, while I've never had to chase down a staff member for help, having a larger team on hand can only be a benefit for the community.
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pr1tce
Date sent: 2017/12/09 02:34:28
+1 i believe that there are some people that really need to be helper, and that people need to be online more often
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ckvoss
Date sent: 2017/12/09 02:53:34
o ok
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Presinus
Date sent: 2017/12/09 03:44:14
+1 I agree with Color.
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JamesSkullBlood
Moderator
Date sent: 2017/12/09 05:44:55
i guess i can try to play minecraft on my backup computer but i will more then likely lag due to low memory.

+1 would love to see helper rank brought back as it will help out sooooo much
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luigiofthebakery
Moderator
Date sent: 2017/12/09 11:24:39
Can you post screenshot evidence of when there are no staff online so we can look for possible candidates to join the staff team to fill those gaps?
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creeperninja69
Date sent: 2017/12/09 15:11:40
i can give logs of a few instances, few as in a lot of instances
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CaptainSpaceSheep
Date sent: 2017/12/09 23:23:11
I’ve said this before, so i guess it makes sense to bring it up here too. Helpers should be trusted, loyal and active members of the community. They don’t necessarily need a tag, just permissions like tempban, jail and mute. If you needed a way to identify them as staff then you could probably just put a star or something after their prefix. I think its a good way to expand the staff team without making a huge staff board
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QueenColor
Date sent: 2017/12/10 17:57:51
So, in the "inactive staff" post I accidentally posted basically the same thing but I'll post it here since this is where I meant to post it to begin with x-x
+1. But I don't think it should be a Helper rank, I think that there should be more Mod & Admin slots put on the team, so that Helpers don't have to ask for a Mod/Admin to get online to do things that they can't - like ban for longer than a few hours. I think Helper would be a good "trial" rank to see if they'd be a good fit for Mod, but I do think that it's necessary for there to be more Mod/Admin slots to make the team bigger.
Again I posted this in the wrong post before I posted this but it's okay x-x
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elliedlm
Date sent: 2017/12/11 01:43:12
I agree completely with Colour. Either get more staff or start cutting inactives.
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Tye
Date sent: 2017/12/12 00:02:47
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That's 6:54pm EST (Eastern Standard Time,) no staff. :P

The amount of people wasn't as big as it usually is on other days, but some more staff wont hurt. :L

Edit: Loki got on at 7:05pm .-.
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creeperninja69
Date sent: 2017/12/12 18:53:37
right now is usually the time without staff for a few hours
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Chip_Bruh
Date sent: 2017/12/13 12:45:36
staff are still reachable though, just message us
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creeperninja69
Date sent: 2017/12/13 13:44:45
not 100% of the time y'all aren't. That day that i asked you to come onto console to help out there was no staff that were reachable. Maybe over xmas break we will have a little bit more coverage but once school starts back up there will be about 8 hours either barely staffed or not staffed at all due to most of the staff team being at school and not able to get online.
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Chip_Bruh
Date sent: 2017/12/13 21:41:18
But i did have staff powers, essentially just a different prefix... so basically messaging me then was like messaging me now where i have the prefix again
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creeperninja69
Date sent: 2017/12/15 17:01:25
you werent classified as staff then and so people didnt usually go to you for staff issues unless it was a server crash or no other staff were reachable in a time of need.
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JamesSkullBlood
Moderator
Date sent: 2017/12/15 19:28:43
^ Creeperninja69 does have a point chip.
I know I cannot be on atm because of my good laptop screen is getting shipped to get repaired.
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alpacafarm
Date sent: 2017/12/16 20:30:20
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about 12;30 pm pst, ck was on for about 5 minutes but was afk the whole time
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CaptainSpaceSheep
Date sent: 2017/12/16 22:07:48
Susan hasnt been on for like 14 days and before that she was offline for 12 days
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galbby5
Date sent: 2017/12/16 23:57:12
you guys have to start cutting staff members, people like susan are just inactive now
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alpacafarm
Date sent: 2017/12/22 23:32:09
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3;30 pm pst

edit pheo came on at 3:31 whoops EDIT left at 3:40, dont blame his tho not his timezone
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Liv-Lan
Date sent: 2017/12/23 08:32:35
Getting more staff was a mistake. Having 15 staff members on such a small server is stupid. Sue zed and barry should have just been demoted for inactivity
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Tye
Date sent: 2017/12/23 16:29:57
life exists, barry's active, etc. hi how ya doin ill be here all day im tyler good job fun times hahaha.

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elliedlm
Date sent: 2017/12/25 13:32:59
Barry came on for like 15 minutes today didnt talk at all only spoke to say he was leaving even when multiple people asked for help ._.
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Tye
Date sent: 2017/12/25 13:37:36
still better than susan xd
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elliedlm
Date sent: 2017/12/25 13:58:55
Theyre both as bad as eachother
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Zedcall
Date sent: 2017/12/25 18:07:49
So I don’t know if you guys have a thing called winter break, but it’s pretty cool and it’s for 2 and a 1/2 weeks. You know, a time to enjoy yourself and have vacation without minecraft. Just an FYI to everyone who’s been concerned where I was <3
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Presinus
Date sent: 2017/12/26 03:47:52
Well there are players who still play during winter break who want to be a mod.
"All I hear is excuses" -A quote once told to me, that I may now use on others.
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Liv-Lan
Date sent: 2017/12/26 14:04:35
Zed, no need to be a sassy bitch. Don't worry, i prefer you when you're inactive.

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